Privacy Policy for VITHA

Effective Date: December 10, 2024

At VITHA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy. If you do not agree with these terms, please refrain from using our website.

1. Information We Collect

We collect both personal and non-personal information to improve your experience on our website and offer personalized services.

1.1 Personal Information

When you make a purchase or create an account with VITHA, we may collect the following:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (securely processed via third-party payment gateways)
  • Account details, such as username and password

1.2 Non-Personal Information

We also collect non-identifiable information to analyze website performance and enhance user experience:

  • Browser type and device information
  • IP address
  • Pages visited and time spent on the site
  • Referral sources and browsing behavior

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders
  • Communicate with you about your purchases or inquiries
  • Provide personalized recommendations and promotions
  • Improve the functionality and performance of our website
  • Ensure secure transactions and prevent fraudulent activities
  • Comply with legal requirements and regulations

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and provide targeted advertising.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain functionalities of the website.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes:

  • SSL encryption for secure data transmission
  • Regular website monitoring to detect vulnerabilities
  • Limiting access to personal data to authorized personnel only

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as:

  • Payment processors
  • Shipping and logistics providers
  • Email marketing platforms

These third parties are required to use your information solely for the purpose of providing services to VITHA and must comply with strict data protection standards.

We may also disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.

6. Your Data Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Update or correct any inaccuracies in your data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites before providing them with your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with the “Effective Date” clearly marked. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@vitha.site
Phone: 210-684-3184
Address: 2755 Fidler Drive, San Antonio, Texas, United States

Thank you for trusting VITHA. We are committed to safeguarding your privacy and providing a secure, seamless shopping experience.