Sales Policy for VITHA

Effective Date: December 10, 2024

At VITHA, we are committed to providing our customers with the highest quality luxury watches and an exceptional online shopping experience. By purchasing from our website, you agree to abide by the following terms and conditions. Please review this policy carefully to understand our ordering, payment, shipping, and return procedures.

1. Product Availability

All products listed on VITHA are subject to availability. We work diligently to keep our inventory updated, but due to high demand, some products may be temporarily out of stock. In such cases, we will notify you immediately and provide the following options:

  • Wait for restock: We can inform you when the item becomes available again.
  • Choose a similar product: Our customer service team can help you find a similar luxury watch.
  • Full Refund: If a product is unavailable and you do not wish to wait or select another item, we will process a full refund.

2. Ordering Process

To place an order on VITHA, follow these simple steps:

  1. Browse our collection: Select the luxury watch you wish to purchase.
  2. Add to cart: Once you have chosen your item, click on “Add to Cart.”
  3. Proceed to Checkout: Review your order and enter your shipping and payment details.
  4. Order Confirmation: After completing your purchase, you will receive an email confirmation with the details of your order and shipping information.

3. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: For secure and easy online payments
  • Apple Pay: For a faster checkout experience

All transactions are processed securely using SSL encryption to protect your sensitive information.

4. Pricing

The prices displayed on VITHA are in USD and are subject to change without notice. Taxes, duties, and shipping charges may apply depending on your location and will be calculated at checkout.

Note: Prices are inclusive of applicable sales tax for U.S. customers but may vary for international orders.

5. Shipping Policy

We offer a variety of shipping options to ensure your luxury watch arrives safely and on time:

  • Domestic Shipping (U.S.): We provide standard and expedited shipping services via trusted carriers.
  • International Shipping: We offer international shipping to select countries. Please note that customs duties and taxes are the responsibility of the recipient.

Shipping charges are calculated based on the size, weight, and delivery destination of your order. You will be informed of the shipping costs before completing your purchase.

6. Order Processing Time

Orders are typically processed and shipped within 1-2 business days after payment is received. During peak shopping periods or holidays, processing times may be slightly longer. You will receive a tracking number once your order is shipped.

7. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your luxury watch, we offer a 30-day return policy. Please refer to our Refund and Return Policy for more details on how to initiate a return or exchange.

8. Customer Support

If you have any questions or concerns regarding your order, please do not hesitate to contact our customer service team. We are here to assist you and ensure your experience with VITHA is as seamless as possible.

Customer Support Contact Information:

9. Limitation of Liability

VITHA is not liable for any damage, loss, or injury caused by the use of our products. While we take great care in ensuring the quality and safety of our watches, we are not responsible for any issues arising from improper use or unauthorized repairs.

10. Modifications to the Sales Policy

VITHA reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review our policy periodically to stay informed of any changes.

11. Compliance with Laws

By placing an order with VITHA, you agree to comply with all applicable laws and regulations related to the purchase, sale, and use of our luxury watches. This includes local customs laws, tax obligations, and any restrictions on international shipping.

12. Contact Us

For any questions or clarifications regarding our Sales Policy or any other concerns, please feel free to contact us:

Thank you for choosing VITHA!